By Rowan McClean, District 9800 Club Service Chair

A quick litmus test for Rotary club boards to assess club performance is the Organisation Effectiveness Diagnostic.

It focuses on three key areas:  Strategic Intent, Culture and Behaviour, and Systems and Processes.

Strategic Intent is the club’s direction and priorities as determined by its board. It considers purpose, mission, vision and the objectives, strategies and plans to achieve them.

Culture and Behaviour concerns interactions between members and partners – leadership, communication, values, support, respect, teamwork, empowerment, inclusiveness, motivation and fun.

Systems and Processes are the enablers to efficiently and effectively manage getting there.  They include financial management, procedures, measurement, knowledge retention, knowledge transfer, systems and reporting.

Focusing on these separate areas allows boards to subjectively assess current club performance in them, and thereby identify areas that need strengthening.  A simple 0 to 10 scale will allow directors to score the components of each key area and direct attention to critical areas.

Let’s consider possible scoring for Strategic Intent.

  • Is our purpose well-defined and meaningful?
  • Do we have a clear idea of where we want to be as a club in three years’ time?
  • Are our objectives clear, realistic and measurable?
  • Does our action plan show clear activities with dates for achieving implementation and a key person responsible for meeting them?

If a Club scores well on each of these areas, it is well on the way to having a robust and achievable shared strategy for future success.

The Rotary Club Health Check is a very useful tool to use in conjunction with this simpler performance measuring approach. With new boards soon becoming responsible for their clubs, using these tools early in the term can clarify key issues and set the year off on a positive start.